We've tried to make MediaBox as easy to use as possible, but don't be embarrassed if you need a little help, even the Beatles needed a little help from their friends.

The team have put together these help pages to talk you through some of the more complicated features of MediaBox and have provided some neat help sheets that you can download and keep in PDF format.

To begin, we need to know what type of problem you are experiencing. If the relevant topic is not covered below, use the contact form to get in touch with us and we'll try to help you out.


Uploading Files Via The Web

How to upload videos to MediaBox How to upload images to MediaBox How to upload audio to MediaBox

Sharing and Embedding Media

How to embed media on your NPTLG school site

Frequently Asked Questions

How do I upload video files bigger than 200MB?

Certain users can be upgraded to an upload limit of 600MB. Please contact the ICT Support team to see if this can be arranged.

Alternatively, there is no upload limit set on the desktop app at all. You can download the desktop app here (Windows only).

How do I upload more than 20 image files at once?

To upload more than 20 images to your MediaBox account, you can use the desktop app (Windows only) found here.

How do I upload media files from my iPad or iPhone?

At the moment this isn‘t possible because of restrictions set by Apple on the Safari browser.

We will be developing a solution to this in the future, likely resulting in a MediaBox upload app for iPad and iPhone.